| Running
your own business means you are unlikely to be able to just
choose your retirement date and start collecting your pension.
When they launch themselves into their dream of being their
own boss, many small business owners have their head in the
sand when it comes to thinking about their exit route –
too many don't then get around to thinking about it until
far too late. This guide identifies how you should go about
planning for the day when you decide enough is enough.
However long you have run your business for, it will have
taken up a huge amount of time and energy and involved significant
sacrifices for yourself and probably for your family. So bringing
it to an end will involve extremes of emotions, from the joy
of not having to get up at 4am to go to the wholesalers, to
the sorrow of closing a 20-year chapter of your life.
Unless you think about how you are going to get out of the
business well in advance, you may find that you don't get
the rewards all your efforts deserve.
Exit Planning – know what you want
When you started out in business, you probably thought long
and hard over the decision, weighing up all the options, the
risks and the rewards, before going ahead.
The owners of many small businesses tie up much of their
time and money in their business, yet owners often give relatively
little thought or time to how they will end their involvement
with the business. One survey found that just seven per cent
have detailed exit route plans – even though 45 per
cent say they want to quit before they are 50.
Successful exit planning begins with careful consideration
of what you want and what’s possible. First, there are
practical questions to consider:
- Will you sell it as a going concern or just for its location,
or even just for its assets?
- Will the sale proceeds form part, or all, of your pension
fund?
- Are there other partners to consider and consult?
And then there are emotional questions:
- Do you want to see the business you built up continue
to flourish long after you have retired?
- Do you want a complete break, or do you want to say goodbye
slowly by working part-time?
- Do you want to see a relative or employee take over the
business? If so, how much will you charge them?
Owners of smaller businesses tend to keep going for longer.
This may be because of economic necessity but equally it may
be down to higher levels of personal satisfaction.
Larger businesses are more likely to consider the issue of
succession planning. Only you will be able to answer these
questions, but the sooner you start to think about the path
you want to follow, the better.
Selling the business
Selling the business tends to be the most common way for
business owners to close their books – usually because
this is the only way to recoup funds that have been invested
in the business and are needed for their retirement. If this
is the case, it is important to get the best price you can,
with the minimum level of disruption. The sale is likely to
be the most important business transaction you undertake –
when you started out, you may have had second or third chances,
but when it comes to the sale, you cannot put the clock back.
Plan for the sale
Don't underestimate the need to think about this well in
advance and to start to prepare the business for sale. You
need to make it attractive to buyers.
Timing is important. If you are to get the price you want,
you will obviously want to sell when the economy is in a healthy
state. If you are coming up to retirement, you could sell
at any time over a number of years to make sure you get the
best price possible. Significant changes in trading conditions
may lead you into a quick sale to stop you losing more money
– it could even be forced on you.
Personal circumstances are likely to dictate when you can
actually sell. Unlike residential house sales, business sales
usually take a year and the more prepared you are, the more
likely you are to find the right buyer.
Get the right price
You will probably have an idea of what you think the business
is worth but assessing the value in the market place can be
difficult. Think about the following:
- How much should you charge for goodwill and stock?
- How much will the value of the business be affected by
your own departure?
Commercial valuers and business transfer agents will be able
to help you get to the right figure, but there are steps you
can take to get the best price:
- If the business is being sold as a going concern, a buyer
does not want to have to replace essential equipment or
replenish stock lines at once. The property and assets need
to be well maintained and servicing kept up to date. Buyers
will expect to make gradual improvements, but they will
probably be sinking considerable funds into the business
just to acquire it, not to mention giving it a facelift
and the initial advertising costs to get them started.
- Keep your customers loyal. Buyers will be put off, or
expect to pay less, where the numbers of customers are declining.
- Maintain strong relationships with suppliers. You cannot
afford to let the business suffer through late deliveries
and reduced quality. They may also know another customer
who may be interested in buying your business.
- Keep key staff in the picture. Speculation and the rumour
mill can do untold damage by unsettling staff, making them
less productive or leading them to look for another job.
You may not be able to tell them everything, but tell them
what you can. It’s better they hear it from you.
- Think about where you can make cutbacks either on costs
or discretionary spending – but not on vital areas.
You don't want to damage the health of the business.
You want to be able to persuade buyers that you have a strong
business to sell. Put yourself in their position and ask yourself
if you would buy it for the price. If what they see is a struggling
business with falling sales, reduced stock and deteriorating
premises, they will either walk away or offer a knock down price.
Use the professionals
You will need to get professional advice to help you sell
the business, to get a realistic valuation, to carry out the
sale, and to take care of the contractual issues.
Accountants:
You need to think about the way the finances of the business
are prepared and positioned. This may be different to how
you would normally present figures for running the business.
There are clearly a large number of tax issues that could
emerge from the sale of the business, from capital gains tax
and your own personal income tax status to any VAT or stamp
duty that may be payable by the purchaser.
The earlier you involve your accountant in discussions about
the sale of the business, the more steps they will be able
to take to ensure that tax liability is minimised.
Solicitors:
Use a solicitor who is experienced in business sales. These
can be complex contracts and your normal solicitor may not
have the necessary experience, no matter how comfortable you
may feel in discussing the situation with them.
Business Transfer Agents:
A business transfer agent will help you to find a buyer in
confidence, using contacts from other parts of the country
if necessary.
They can advertise in trade press in their name so you don't
alert other people to the fact that you are selling before
you are ready, and they can screen you from unsuitable enquiries.
They may also be able to structure the deal in a way that
appeals to all parties.
The costs of using such agents can be significantly higher
than for residential sales, because of the time it can take
to sell.
A sales memorandum is an extremely good way of promoting
the sale of your business. It summarises all the important
aspects of the business including its ownership, products
and markets, assets and finances and reasons for sales.
It is essentially the promotional literature to support the
sale, highlighting the strengths of your business and presenting
it in a positive way. Some commercial valuers and transfer
agents specialise in particular sectors, such as licensed
premises, hotels, pharmacies and dental surgeries, so find
out if there are specialists in your field. Use your local
Yellow Pages directory or the online version at www.yell.com
as a starting point to finding these specialists.
Know your terms
Despite the steps you take to set the price at the level
you want and to attract the right buyer, the sale is likely
to involve negotiations at some stage. Be clear about your
terms:
- Know exactly what you want to include in the sale.
- Consider not quoting an asking price, unless you are anxious
to get a quick sale.
- If you run a limited company, are you just selling assets
or shares?
- Do you just want to sell the premises? Will you get more
by selling the stock separately?
- Will you accept payments by instalment? If so, how much
and when?
You may want to leave the negotiation to your agent or solicitor
as they may be better placed to be objective.
Remember why you are selling
Don't expect to sell immediately; it is not uncommon for
sales to take up to a year or even longer. As you get close
to finalising the deal, you may find you start to get second
thoughts as the emotions of pride in your achievements and
the feeling of possible emptiness from losing such a major
part of your life take over.
You need to remain focused on the business decision you have
taken. Potential buyers will be lost or become concerned if
the business is taken off the market only to appear for sale
again in a few months time. This kind of indecision can also
be demoralising for staff. Customers may also become unsure
whether you will be open for business or not – which
will of course impact on sales.
Leaving it all to a successor
If you have decided that you would like to see your business
continue without you and – perhaps, most importantly
– you can afford to do so, you need to plan for the
succession. Don't just leave it to chance. In a family-run
business, it might seem obvious who the natural successor
is, but succession planning is not just about leaving the
business to the oldest son or daughter.
Set your objectives
What direction do you want the business to go in?
There may be things that you have not yet achieved, but that
you want to see your business accomplish. Don't assume your
successor will naturally come up with the same ideas. Produce
a business plan for the future.
Think about your own role. You will need to set out as part
of your plan exactly how you want to handover. Do you want
to:
- Take on a part-time role?
- Come in every so often to check how things are going?
- Leave them to it completely?
You and your successor must agree your future involvement. If
you just pop your head round the door when you feel like it,
you are likely to create an atmosphere of distrust or suspicion.
Identify the right person
Is there someone in the business you trust to take over?
Don't choose someone just because you like them, choose someone
who is right for the business.
Think about taking a holiday and leave them in charge for
a trial run. You will find out if you can trust them and they
will find out if they really want to step into your shoes.
Do you want to think about someone from outside the business?
If you have someone in mind, you may know them well enough
to approach them directly, but you may want to think about
using a third party to approach them initially, without disclosing
the name of your business. Your accountant and Business Link
will be able to advise you on how to find external successors.
A shared vision
It is dangerous just to assume that the longest-serving member
of staff will want to move into your shoes. You need to consult
people, tell them your plans and let them know exactly what
it will mean for them. You will then need to check that your
objectives are also acceptable to them. Then you can then
establish a shared vision of the future of the business.
Agree the finances
Both of you will need to be happy with what is agreed in
terms of any future earnings you want to take from the business
and the cost of any equity that forms part of the deal. Involve
your accountant and make sure the business can stand any increase
in overall salaries. You do not want your successor to resent
any of the arrangements you make and to regret their decision,
leading them to quit the business and you to step back into
the breach.
Plan the handover
- You will need to set a timescale that is suitable for
both parties. If you have an extremely capable, ambitious
person in mind, they will not want to hang around forever,
they will want to know when it will happen.
- Allocate time – while your successor needs to learn
from you while you are around, it is also right that they
should have an increasing say in decision-making. You need
to set time aside to develop the succession plan.
- Train and mentor. There will be things that your successor
does not know, skills they do not have, tricks of the trade
that come to you instinctively now after 20 years in the
business. Identify what training needs your successor has
and set out how and when these can be addressed.
Keep the business running
You and your successor need to maintain your output –
this is not your chance to put your feet up and let your successor
do all the work, while you continue to take the bulk of the
earnings. Nor is it a signal that they can relax, knowing
that their future is secure and they have nothing else to
prove.
Key points
Whatever route you choose, follow these steps:
consider your options,
make up your mind,
make your plans and stick to them.
Back |